CROSBY CONSULTING SERVICES


CROSBY INCUBITUS


Gap Study

      Conducting Gap Analysis Study to understand the existing business scope of the Organization.

Process Restructuring

            Understanding the existing business and refining the processes accordingly.

Roles & Responsibilities

      Identifying relevant business process stakeholders.
      Assigning appropriate roles and responsibilities to them.

Organizational Structure

      Establishing Hierarchical Structure across the organization.

KRAs/KPAs

      Identifying Key Result Areas and Key Performance Areas.
      Monitoring outcomes of the KRA and KPAs.

Metrics System

      Identifying business objectives and business goals.
      Identifying key processes, which needs to be measured and controlled.

Awareness Training

      Providing process awareness training to the identified process stakeholders.
      Maintaining a Training Calendar to provide trainings at regular intervals.

Documentation Framework

      Defining Documentation Structure (QMS Definition).

Review Mechanism

      Establishing an appropriate Management Review System.
      Creating a review mechanism in the organization.

CROSBY CONTINUUM


Gap Study

      Conducting Gap Analysis Study to understand the existing business scope of the Organization.

Best Fit Process Model

            Based on the requirement and scope of the business, a best fit process model will be identified for the Organization

Process Framework

      A process framework will be identified from the shortlisted best fit process model.

Training

      Establishing a Training Calendar to provide trainings at regular intervals.
      Providing necessary trainings to the identified process stakeholders

Roadmap

      Based upon the model selected by the organization, a roadmap will be prepared for implementing the selected process framework

Roles & Responsibilities

      Identifying Identifying relevant stakeholders
      Assigning appropriate roles and responsibilities to them

Documentation Framework

      Defining a documentation structure (QMS definition of the selected process framework).

Process Definition

      Defining a Process framework applicable to the organizational business scope
     Implementing the processes.

Goals

      Establishing Identifying the appropriate business goals and objectives required to improve the organization processes.

Metrics System

      Identifying key process metrics, which needs to be measured and controlled for process improvement audit.

Audit System

      Establishing an Audit/Review System. Implementing audit practices across the Organization.

Continuous (Space) Improvement

      Establishing continual improvement process in the organization.
      Implementing and monitoring the continuous process improvements.